Refund Policy
Refund Policy
Table of Contents
Effective Date: April 28, 2025
At March Health, we are committed to delivering a supportive and transparent experience across all of our services, including the Endometriosis Master Care program and the March Health App. This Refund Policy explains the conditions under which refunds are available.
Endometriosis Master Care Course
Refund Eligibility
- Full Refund:
You may request a full refund within 7 days of purchase, provided you have not completed any coaching sessions or submitted a testimonial.
- No Refund:
No refunds are provided if you have:
- Completed one or more coaching sessions
- Submitted a testimonial (written, audio, or video)
- Passed the 7-day refund window
Special Considerations
Requests for Special Considerations due to medical or emotional events must be submitted within 14 days of the impacting event. Each request will be reviewed compassionately, and decisions are final at the sole discretion of March Health.
We understand that health journeys can impact every aspect of life, and we are here to review each situation with empathy.
Refund Request Process
To request a refund, please open the March Health app, go to Settings, tap Refund, and submit your request.
Refunds will be processed through the relevant platform within 10 business days. We always strive to complete all refunds as quickly as possible.
Any chargebacks initiated without following the refund request process may cause delays.
Refunds are issued in the original transaction currency. Any bank fees, currency conversion charges, or other transaction costs are the responsibility of the customer.
Upon refund approval, your enrollment will be canceled immediately, and access to course materials will be terminated.
Customers who previously received a refund may be subject to eligibility review before repurchasing services.
If you have any questions or concerns about your refund, our team is here to support you every step of the way.
March Health App Subscriptions
Subscription Fee
The March Health App offers annual and monthly subscriptions. Refunds are available only for annual subscriptions.
Refund Eligibility for Annual Subscriptions
- Full Refund:
If you request a refund within 30 days of your annual subscription purchase date, you are eligible for a full refund.
- No Refund:
No refunds are provided for:
- Monthly subscriptions
- Annual subscriptions after 30 days from purchase
- In-app purchases, upgrades, or additional services
Refunding an annual subscription will immediately terminate your access to premium features.
Refund Request Process
To request a refund, please open the March Health app, go to Settings, tap Refund, and submit your request.
Refunds will be processed according to the respective platform’s processing times and policies. Any transaction fees or processing charges deducted by Stripe, Apple, or Google are the responsibility of the customer.
Upon refund approval, your subscription will be canceled immediately, and any remaining access time will not be available.
Customers who previously received a refund may be subject to eligibility review before repurchasing services.
If you have any questions or concerns about your refund, our team is here to support you every step of the way.
Contact
If you have any questions about this Refund Policy, please contact:
Support Team
March Health
Email: [email protected]
Thank you for trusting March Health. We are honored to support your health journey with clarity, fairness, and compassion every step of the way.