HIPAA Notice

HIPAA Notice

Table of Contents

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

March Health Inc.
Effective Date: April 30, 2025
Version 2.0

Your Privacy Matters to Us

This Notice explains how March Health Inc. may use and share your health information, as well as your rights over that information. Please read it carefully.

When we say Protected Health Information (PHI), we mean information that identifies you and relates to your health or healthcare.

We’re required by law (HIPAA) to protect your PHI and to explain how we use it.

How We Use and Share Your Information

We may use your PHI to provide you with care, operate our services, and run our business without needing your separate permission for purposes like:

Purpose

Examples

Treatment

Sharing PHI with your healthcare providers to coordinate care.

Payment

Billing your insurance or processing payments.

Operations

Improving our services, ensuring quality, staff training, data analytics, customer support.

We may also share your PHI with trusted service providers (called Business Associates) who help us operate, such as billing companies or cloud services. They must follow HIPAA privacy and security rules.

Other Uses Only with Your Permission

We will always ask for your written permission before using or sharing your PHI for:

  • Marketing
  • Sale of your information
  • Most sharing of psychotherapy notes

You can revoke permission anytime by contacting us.

Other Uses and Disclosures

  • Authorization Requirement: Any use or disclosure of your PHI not described in this Notice will be made only with your written authorization. You may revoke such authorization in writing at any time by contacting our Privacy Officer at [email protected].

  • Out-of-Pocket Payments: If you pay for a service out-of-pocket in full, you may request that we not share related PHI with your health plan for payment or operations purposes, unless required by law. Contact our Privacy Officer to make this request.

Situations Where We May Share Without Permission

We may share your PHI when required or allowed by law, including:

  • Public health reporting (e.g., disease control)
  • Reporting abuse or neglect
  • Health oversight by government agencies
  • Legal requests (e.g., subpoenas, court orders)
  • Preventing a serious threat to health or safety
  • Research (with appropriate approvals)
  • Organ donation, coroners, or funeral directors
  • Law enforcement needs
  • National security purposes
  • To you directly, upon request
  • As required by HIPAA or other laws

We may also use PHI that has been de-identified (cannot be linked back to you) for research, analytics, or business purposes.

Your Rights Regarding Your PHI

You have rights over your health information, including:

Right

What it Means

Access Your Records

Request a copy of your health information.

Request Corrections

Ask us to correct incomplete or inaccurate information.

Request Limits on Sharing

Ask us to limit certain uses or disclosures (we’ll review).

Confidential Communications

Request communications via alternative methods (e.g., another address).

Get a List of Disclosures

See a list of certain times we shared your PHI.

Notification of a Breach

We’ll notify you if your unsecured PHI is breached.

Right to a Paper Copy

You have the right to receive a paper copy of this Notice at any time, even if you have agreed to receive it electronically. Request a copy from our Privacy Officer at [email protected].

Limits on Restrictions

While you may request limits on certain uses or disclosures of your PHI, we are not required to agree to all requests (e.g., if the use is required by law). We will review and respond to your request promptly.

To exercise any of these rights, contact our Privacy Officer.

Our Duties Regarding Your PHI

March Health is committed to protecting the privacy of your PHI as required by HIPAA. We maintain physical, technical, and administrative safeguards to ensure its confidentiality and security. We reserve the right to change the practices described in this Notice and will notify you of material changes by posting the revised Notice on our website (march.health) and making it available upon request. Changes will not apply retroactively to PHI collected before the effective date unless required by law.

Electronic Communication Notice

We may communicate with you via email or messaging. These methods may not always be fully secure. If you prefer encrypted communication, let us know, and we’ll arrange that.

Questions or Concerns?

Contact our Privacy Officer anytime:

March Health, Inc. 
16192 Coastal Hwy, Lewes, Delaware 19958 
Email: [email protected] 

If you believe your privacy rights have been violated, you can file a complaint with us or with the U.S. Department of Health and Human Services (HHS). We will not retaliate against you for doing so.

This Notice is available in other languages or formats upon request.

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Please complete this form to exercise certain rights you may have in connection with the California Consumer Privacy Act (CCPA) . Once we have received your request and verified your identity we will process your request as soon as possible.