Help
How Can We Help You?
Take a look at the frequently asked questions and the descriptions to help you solve your problem and discover the answers to your questions.
To set up your account, follow these steps:
Phone Number or Email:
- Begin by entering either your phone number or email address. Tap the “Continue” button to proceed.
Verification Code:
- An OTP (One-Time Password) will be sent to your provided phone number via SMS. If you used your email, the code will be sent to your inbox. Enter this code in the app to verify your identity and continue the sign-up process.
Alternative Options:
- Prefer a seamless sign-up process? You can also choose to sign up directly using your Apple ID or Google account for a quick and efficient registration experience. Simply select the respective option and follow the prompts.
To log in to March Health, you have multiple options for a convenient experience:
Phone Number or Email:
- Log in using your registered phone number or email address. Just like the sign-up process, enter your credentials, and authenticate with the OTP code sent to your phone number or email.
Username Login:
- Alternatively, tap on the username icon, enter your username, and an OTP code will be sent to your account’s registered phone number or email address. Use this code to complete the login process.
Third-Party Accounts:
- For added ease, you can leverage external accounts such as Apple ID or Google account for a swift and hassle-free login. Simply choose your preferred method and follow the prompts to access your March account.
The main screen is thoughtfully organized into various sections, enhancing your experience:
Menu:
- Easily navigate through different features by accessing the menu.
Stories:
- Engage with March Stories, a dynamic section offering a wealth of information including recommendations, reminders, cycle overviews, tips, articles, and more. These are tailored to your symptoms and feelings.
Level and Rewards:
- Track your progress and accomplishments with the Level and Rewards section. Your current level and gathered scores are prominently displayed at the top right corner of the page.
- Mental Health Tips:
Find personalized mental health advice, including tips for managing stress and improving emotional well-being, tailored to your symptoms and feelings. Easily accessible below the stories section.
Quests:
- The heartbeat of the main screen, Quests take center stage. Tap the enticing “Let’s do it” button on each quest to embark on challenges, earn rewards, and enhance your March journey. To explore all available quests, simply tap the “All Quests” button.
Health Support:
- Access valuable 24/7 health support directly from the home page. At the bottom of the screen, find a seamless entry point into the Health Support section.
This thoughtful layout ensures that the main screen is not just a gateway but a holistic hub where you can seamlessly navigate, engage with personalized content, tackle quests, and stay informed about your progress.
You can unlock a wealth of personalized recommendations seamlessly delivered to you through Stories. By consistently submitting your feelings and symptoms in the app and diligently tracking them, you actively contribute to the generation of tailored recommendations. These valuable insights are then sent to you as engaging stories. Make it a habit to check the Stories daily, ensuring you never miss out on the latest advice and personalized recommendations crafted just for you. Your commitment to regular updates will continuously enhance the relevance and depth of the insights you receive.
For seamless submission and tracking of your symptoms and feelings, visit the “Check-In” section located at the left bottom corner each day. Within this section, you can effortlessly submit details across eight categories, allowing you to meticulously track your health. Additionally, monitor your daily water consumption. Consistently keeping track of these vital aspects ensures that you receive valuable and personalized recommendations. Make it a daily routine to visit the Check-In section, empowering yourself with insights that contribute to your overall well-being.
In the Stories section, you have the power to contribute your own narratives or immerse yourself in the captivating world of March Stories. These encompass a rich array of content, including recommendations, insightful tips, cycle overviews, informative articles, follow-ups, questionnaires, and more. The magic happens when you actively submit and track your symptoms within the app.
But it doesn’t end there – you can also be the storyteller of your own journey. Craft and share your personal story, complete with a set goal and a customizable timer. This unique feature not only helps you document your aspirations but also acts as a dedicated reminder, ensuring you stay on track and make progress toward achieving your goals. The Stories section is not just a collection of experiences; it’s a dynamic space where your journey and March’s insights converge for a personalized and empowering experience.
Quests are not just games; they’re your path to enhancing both your well-being and your gaming experience. Every time you diligently track and submit your symptoms in the app, new quests will be specially curated for you. By completing these quests, you not only earn rewards but also level up in your health journey.
Designed with your health in mind, quests serve as tools to assist you in managing and overcoming health challenges. Engage with these quests to simplify your health journey, making it a rewarding and enjoyable process. So, dive into the quests, improve your health, and reap the benefits of both a healthier lifestyle and the enticing rewards that come with it.
Challenges are tasks designed to help you engage in activities that improve your health, like tracking symptoms or reaching wellness goals. They’re meant to motivate you and make your health journey more interactive.
Collecting badges is a rewarding experience. Simply follow the steps outlined under each badge, and upon completing the required tasks, you’ll automatically receive the corresponding badge. These badges proudly become a permanent part of your collection, showcasing your achievements and accomplishments within the app. So, embark on your journey, unlock badges, and build a diverse and impressive collection that reflects your dedication and success.
Shopping Therapy is a marketplace where you can use your in-app currency to shop for a variety of health and wellness products. You can explore items tailored to support your wellness journey, with exclusive deals and offers available only to app users. This makes shopping both fun and rewarding while aligning with your health goals.
Effortlessly manage your health information through the Health Profile feature. Thoughtfully categorized into eight sections, this tool allows you to provide detailed responses to tailored questions. By sharing your health data across these categories, you actively customize your experience within the app. Ensure you complete your Health Profile to enjoy a more personalized and enriching journey, tailored precisely to your health needs and preferences.
How do I update my personal or health information in the app? To update your personal or health information, navigate to the profile section of the app, where you can edit and save changes to your details.
you can track your cycle by logging symptoms and emotions, while receiving personalized insights. You can view your cycle overview, check your pregnancy chance, and access a detailed cycle report in the “Cycle Stories” section. This helps you stay informed about each phase of your cycle and manage your health more effectively.
Reports provides personalized health summaries based on the data you track, including symptoms, cycle phases, emotions, and activity. These reports offer an overview of your health journey, helping you understand patterns and progress. You can access reports in the menu.
The health agent serves as your personal assistant, helping you monitor symptoms, manage conditions like endometriosis or PCOS, and offering personalized advice. You can ask it questions 24/7.
you can get mental support through the Mental Health Chatbot, providing a safe space to share your thoughts and receive coping strategies. It is available 24/7, offering mental health resources at any time. Additionally, you’ll receive personalized mental health tips based on your check-ins, which appear on the home page, helping you manage your emotional well-being effectively.
To invite your friends to join the March app, follow these simple steps:
Referral Code:
- Head to the “Invite Friends” section in the menu. Copy your unique referral code and send it directly to your friends.
Share Invitation:
- Alternatively, tap on the “Share Invitation” button for a quick and direct sharing option. This sends an invitation link for your friends to join effortlessly.
Social Media Sharing:
- Extend your invitations even further by sharing them on your social media platforms. Simply tap on the respective social media buttons to broadcast the invitation to a broader audience. Let the March community grow!
When signing up with a referral code, follow these straightforward steps:
Enter Credentials:
- Begin by entering your email address or phone number as part of the sign-up process.
Referral Code Input:
- During the OTP entry phase, you’ll find a dedicated section at the bottom of the page to enter your referral code. Input the code accurately.
Verification and Access:
- Submit your information, including the OTP. If the referral code is valid, you’ll seamlessly proceed to access the app. This ensures a smooth entry into the March community with the benefits of the referral code applied.
To gracefully cancel your subscription, follow these simple steps:
- Open the app and navigate to the Menu.
- Select “Help” from the Menu options.
- Choose “Cancel Subscription” from the Help section.
- You’ll be seamlessly guided to the App Store or Google Play.
- Directly cancel your subscription through the platforms.
To delete your account, simply navigate to the Menu, access the Help section, and tap on “Delete Account.” Follow the on-screen prompts to confirm the deletion. It’s essential to note that this action permanently erases all your data, and the process is irreversible, so exercise caution and be certain before proceeding with the account deletion.
March uses advanced encryption and strict security measures to protect your personal health information. Your data is stored securely, and the app complies with privacy regulations to ensure your information remains private and safe.
If you encounter a technical issue, you can contact March’s support team directly through the app from the “Send Feedback” section or contact our support team at: [email protected] .
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