Help

How Can We Help You?

Take a look at the frequently asked questions and the descriptions to help you solve your problem and discover the answers to your questions.

To set up your account, follow these steps:

  1. Phone Number or Email:

    • Begin by entering either your phone number or email address. Tap the “Continue” button to proceed.
  2. Verification Code:

    • An OTP (One-Time Password) will be sent to your provided phone number via SMS. If you used your email, the code will be sent to your inbox. Enter this code in the app to verify your identity and continue the sign-up process.
  3. Alternative Options:

    • Prefer a seamless sign-up process? You can also choose to sign up directly using your Apple ID or Google account for a quick and efficient registration experience. Simply select the respective option and follow the prompts.

To log in to the March app, you have multiple options for a convenient experience:

  1. Phone Number or Email:

    • Log in using your registered phone number or email address. Just like the sign-up process, enter your credentials, and authenticate with the OTP code sent to your phone number or email.
  2. Username Login:

    • Alternatively, tap on the username icon, enter your username, and an OTP code will be sent to your account’s registered phone number or email address. Use this code to complete the login process.
  3. Third-Party Accounts:

    • For added ease, you can leverage external accounts such as Apple ID or Google account for a swift and hassle-free login. Simply choose your preferred method and follow the prompts to access your March account.

The main screen is thoughtfully organized into various sections, enhancing your March app experience:

  1. Menu:

    • Easily navigate through different features by accessing the menu.
  2. Stories:

    • Engage with March Stories, a dynamic section offering a wealth of information including recommendations, reminders, cycle overviews, tips, articles, and more. These are tailored to your symptoms and feelings.
  3. Level and Rewards:

    • Track your progress and accomplishments with the Level and Rewards section. Your current level and gathered scores are prominently displayed at the top right corner of the page.
  4. Quests:

    • The heartbeat of the main screen, Quests take center stage. Tap the enticing “Let’s do it” button on each quest to embark on challenges, earn rewards, and enhance your March journey. To explore all available quests, simply tap the “All Quests” button.
  5. Medical Support:

    • Access valuable offline medical support directly from the home page. At the bottom of the screen, find a seamless entry point into the Medical Support section.

This thoughtful layout ensures that the main screen is not just a gateway but a holistic hub where you can seamlessly navigate, engage with personalized content, tackle quests, and stay informed about your progress.

You can unlock a wealth of personalized recommendations seamlessly delivered to you through Stories. By consistently submitting your feelings and symptoms in the app and diligently tracking them, you actively contribute to the generation of tailored recommendations. These valuable insights are then sent to you as engaging stories. Make it a habit to check the Stories daily, ensuring you never miss out on the latest advice and personalized recommendations crafted just for you. Your commitment to regular updates will continuously enhance the relevance and depth of the insights you receive.

For seamless submission and tracking of your symptoms and feelings, visit the “Check-In” section located at the left bottom corner each day. Within this section, you can effortlessly submit details across eight categories, allowing you to meticulously track your health. Additionally, monitor your daily water consumption. Consistently keeping track of these vital aspects ensures that you receive valuable and personalized recommendations. Make it a daily routine to visit the Check-In section, empowering yourself with insights that contribute to your overall well-being.

In the Stories section, you have the power to contribute your own narratives or immerse yourself in the captivating world of March Stories. These encompass a rich array of content, including recommendations, insightful tips, cycle overviews, informative articles, follow-ups, questionnaires, and more. The magic happens when you actively submit and track your symptoms within the app.

But it doesn’t end there – you can also be the storyteller of your own journey. Craft and share your personal story, complete with a set goal and a customizable timer. This unique feature not only helps you document your aspirations but also acts as a dedicated reminder, ensuring you stay on track and make progress toward achieving your goals. The Stories section is not just a collection of experiences; it’s a dynamic space where your journey and March’s insights converge for a personalized and empowering experience.

Quests are not just games; they’re your path to enhancing both your well-being and your gaming experience. Every time you diligently track and submit your symptoms in the app, new quests will be specially curated for you. By completing these quests, you not only earn rewards but also level up in your health journey.

Designed with your health in mind, quests serve as tools to assist you in managing and overcoming health challenges. Engage with these quests to simplify your health journey, making it a rewarding and enjoyable process. So, dive into the quests, improve your health, and reap the benefits of both a healthier lifestyle and the enticing rewards that come with it.

Collecting badges is a rewarding experience. Simply follow the steps outlined under each badge, and upon completing the required tasks, you’ll automatically receive the corresponding badge. These badges proudly become a permanent part of your collection, showcasing your achievements and accomplishments within the app. So, embark on your journey, unlock badges, and build a diverse and impressive collection that reflects your dedication and success.

Effortlessly manage your health information through the Health Profile feature. Thoughtfully categorized into eight sections, this tool allows you to provide detailed responses to tailored questions. By sharing your health data across these categories, you actively customize your experience within the app. Ensure you complete your Health Profile to enjoy a more personalized and enriching journey, tailored precisely to your health needs and preferences.

Explore the Offline Medical Support feature to seek assistance across eight distinct categories. Engage in a chat with the bot within each category, providing relevant information and articulating your concerns. Following this, you’ll receive a curated selection of articles designed to offer valuable insights. Should you find the information insufficient, a direct connection to March health doctors is at your fingertips. Pose your questions directly to the professionals, and rest assured, you’ll receive their expert responses in less than 12 hours. It’s a comprehensive support system tailored to address your health inquiries effectively.

To invite your friends to join the March app, follow these simple steps:

  1. Referral Code:

    • Head to the “Invite Friends” section in the menu. Copy your unique referral code and send it directly to your friends.
  2. Share Invitation:

    • Alternatively, tap on the “Share Invitation” button for a quick and direct sharing option. This sends an invitation link for your friends to join effortlessly.
  3. Social Media Sharing:

    • Extend your invitations even further by sharing them on your social media platforms. Simply tap on the respective social media buttons to broadcast the invitation to a broader audience. Let the March community grow!

When signing up with a referral code, follow these straightforward steps:

  1. Enter Credentials:

    • Begin by entering your email address or phone number as part of the sign-up process.
  2. Referral Code Input:

    • During the OTP entry phase, you’ll find a dedicated section at the bottom of the page to enter your referral code. Input the code accurately.
  3. Verification and Access:

    • Submit your information, including the OTP. If the referral code is valid, you’ll seamlessly proceed to access the app. This ensures a smooth entry into the March community with the benefits of the referral code applied.

To gracefully cancel your subscription, follow these simple steps:

  1. Open the app and navigate to the Menu.
  2. Select “Help” from the Menu options.
  3. Choose “Cancel Subscription” from the Help section.
  4. You’ll be seamlessly guided to the App Store or Google Play.
  5. Directly cancel your subscription through the platforms.

To delete your account, simply navigate to the Menu, access the Help section, and tap on “Delete Account.” Follow the on-screen prompts to confirm the deletion. It’s essential to note that this action permanently erases all your data, and the process is irreversible, so exercise caution and be certain before proceeding with the account deletion.

Contact us if you couldn't find your answer

Write down your question and send it. March team will reply to your question as soon as possible. 

Back to top button
Please complete this form to exercise certain rights you may have in connection with the California Consumer Privacy Act (CCPA) . Once we have received your request and verified your identity we will process your request as soon as possible.